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Digital Marketing / eCommerce Request Form


Request Summary *
Description (Provide more details about your request)
Requestor Email *
Enter valid Pall email ID
Priority *
Enter Business Priority
Feature Issue Area *
Select Appropriate Area
Region *
Select Affected Region
Impact Category
Only applicable for New Feature Enhancements
Business Unit *
Feature Issue Type *
Select Appropriate Issue Type, see below for more info
Platform *
Attach File
Only single file can be attached in one request.

This form is to be used to report & request any incident / production issues / new enhancement in Digital Ecosystem & Marketing. Relevant assigned team member will reach out to requester with resolution & for any additional details required as appropriate.

Production Issue - Any interruption or unexpected behavior observed in digital production environment is defined as Incident or production issue
New Enhancement – Any new requirement or addition to existing functionality in digital eco system is defined as New Enhancement.
General Request – Any other request apart from above is defined as General Request. (Example - Access request, data upload, Training etc.)