Plan on Satisfaction with Pall Service
Pall Corporation offers a comprehensive range of services that provide a convenient and reliable way to assure worry-free instrument operation and minimal downtime. Our team – all certified Field Service Professionals – provide robust, accurate, agile responses, born of our heritage in filtration instrumentation and an uncompromising knowledge of our customers’ unique worlds. We hold the strong belief that Service is a benefit to your processes, not merely a way to maintain them.
Pall strongly recommends that your test instruments be calibrated at least once per year to ensure the accuracy of testing. Potential benefits:
- Assure that your instruments meet and mitigate risk in both regulated and non-regulated environments
- Increase performance, reliability, and repeatability of testing
- Inspection readiness and full traceability through a calibration certificate and instrument service record
The increasing requirements for accuracy, documentation, and data security have resulted in a wider use of automated test instruments. Use of such instruments must be qualified to ensure that they satisfy both process and regulatory requirements.
Our trained-and-certified Field Service Professionals have unmatched experience and knowledge to provide expert protocols and support for Installation Qualification (IQ) and Operational Qualification (OQ) of test instruments in GMP compliant environments.
In the event of system failure or untimely user error, there is a rapid and reliable solution available to get you up and running.
- Certified Service Engineers – professionals with up-to-date training and instant access to our technical knowledge library
- Parts availability – Service Engineers have factory-tested parts, and proprietary hardware and software tools on hand to help expedite repairs
Our Service Agreements combine the best of scheduled maintenance and preventative instrument care to minimize disruptions and keep your instrument up and running. Whether you need a single plan to cover one instrument or a complete care program for your entire facility, count on us for more uptime, more reliable performance and a lower total cost of ownership.
- Break-fix protection, including spare parts and labor
- Scheduled preventive maintenance visit
- Instrument calibration visit
- Key operator training
- Instrument Qualification
More to come, talk to your Pall Service Representative for details